Indegene Omnipresence makes live remote/Face to face interactions (with or without data connection) possible at scale, through optimized video and screen-sharing technology that can be used with a range of rich content like HTML5 interactions, powerpoint slides, video, and digital leave behinds. The interactions can be made available to HCPs through web, mobile, and customizable message workflows with just a single click across different areas of applications, without installations of special softwares. Indegene Omnipresence also manages call routing from any access point and dynamic availability to answer an inbound contact. It provides global collaboration tools, powerful content search and limitless multi-channel reach and leverages corporate assets to ease physician workloads and drive patient outcomes.